Refund policy

Refunds & Returns
Custom-printed and handmade products are non-refundable. Products with mechanical issues or defaults are usually reprinted and replaced.

Items are not returnable due to sizing issues. Since all garments are handmade and made-to-order, we cannot replace/remake a garment that was not ordered in the correct size. Please choose the correct size by referring to our measurement charts.

In order to resolve issues, we must be contacted within a reasonable amount of time from the product shipping date. For any issue regarding an order, we must be contacted within 10 days of the ship date or we may not be able to help resolve the issue.

If there is an error with your order or if there are any changes you wish to make after your order has been placed, we require that you contact us within 8 hours of the order being placed or by the following business day if the order was placed over the weekend.

When contacting us with an issue, please include photos of the defect (lousy printing, poor workmanship, crummy fabric quality, etc.) for our reference. We will email you a return shipping label and instructions on returning the defective merchandise. We will provide updated tracking information once a replacement product has been shipped.

Please contact us at heatherwasaff@gmail.com with any questions or concerns.